Effective April 25, 2026 · Lexagy LLC, Worcester, Massachusetts
In plain English
The short version before the legalese:
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Lexagy LLC, a Massachusetts limited liability company (“Lexagy,” “we,” “our,” or “us”), governing your access to and use of the Lexagy website and application (collectively, the “Platform”).
By creating an account, clicking “Get Started,” or otherwise accessing the Platform, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the Platform.
We reserve the right to update these Terms. See Section 15 for our notice and acceptance procedures.
To use the Platform you must register for an account. By registering, you represent and warrant that:
You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to notify us immediately at hello@lexagy.com if you suspect unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your account credentials.
Each account is personal and may not be shared with or transferred to another person. You may not create more than one account to circumvent usage limits applicable to your subscription tier.
Lexagy offers the following subscription plans:
Free
Premium
Current pricing for Premium plans is displayed on the Pricing page. Prices are subject to change with 30 days' prior notice.
Premium subscriptions are billed in advance on a monthly or annual basis. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize Lexagy to charge your payment method on a recurring basis until you cancel.
All charges are processed through Stripe, Inc. Your payment method information is stored by Stripe subject to their terms and privacy policy. We may update pricing with 30 days' advance notice; price increases will not apply until the start of your next renewal period.
If a payment fails, we will attempt to charge your payment method up to three times over a seven-day period. If payment cannot be collected, your account will be downgraded to the Free tier. Your library data will be preserved; features exceeding Free tier limits will become inaccessible until a successful payment method is provided.
We designed cancellation to be simple. You may cancel your Premium subscription at any time by:
There is no phone call to make, no chat agent to speak with, no retention survey required to complete, and no waiting period. This process complies with the FTC's Click-to-Cancel rule (16 C.F.R. Part 425).
Upon cancellation, your Premium features remain active through the end of your current paid billing period. After that date, your account will revert to the Free tier. Your library data will not be deleted; books beyond the Free tier limit will become read-only until you re-subscribe or remove them.
All subscription fees are non-refundable except in the following circumstances:
To request a refund, contact billing@lexagy.com within 30 days of the charge, including your account email and a description of the issue. We will process approved refunds within 10 business days.
You retain full ownership of all content you create on the Platform, including book commentary, reading notes, ratings, and any other personal content (“User Content”). Lexagy does not claim intellectual property rights in your User Content.
By uploading or entering User Content on the Platform, you grant Lexagy a limited, non-exclusive, royalty-free, worldwide license to store, reproduce, display, and transmit your User Content solely as necessary to operate the Platform and provide the services you have requested. This license includes the right to send your content to our AI service providers for the purpose of generating recommendations, subject to your opt-out rights described in our Privacy Policy.
This license terminates when you delete your account or the specific User Content. We do not have the right to sublicense your User Content to third parties or use it for advertising.
You are solely responsible for your User Content and represent that: (a) you have the rights necessary to grant the license above; (b) your User Content does not violate any applicable law or these Terms; and (c) your User Content does not infringe the intellectual property rights of any third party.
You agree not to use the Platform to:
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Section, including removing offending content and terminating accounts.
Lexagy's book recommendation feature uses artificial intelligence to analyze your library and generate suggestions. By using this feature, you acknowledge and agree to the following:
The Platform integrates with or links to third-party services, including Open Library (book data), Stripe (payments), and Anthropic (AI). These third parties have their own terms of service and privacy policies that govern their respective services. Lexagy is not responsible for the content, accuracy, or practices of third-party services.
Book metadata (titles, authors, cover images, ISBNs) is sourced from Open Library, which is operated by the Internet Archive and made available under open licenses. Lexagy does not guarantee the accuracy or completeness of this metadata.
You may delete your account at any time from Account Settings → Delete Account. Upon deletion, we will begin the process of removing your personal data as described in our Privacy Policy. Subscription fees for the current billing period are non-refundable.
We may suspend or terminate your account if we determine, in our reasonable discretion, that you have violated these Terms, engaged in fraudulent activity, or if required to do so by law.
Except in cases of severe abuse (e.g., illegal content, fraud, or security threats), we will: (1) notify you of the violation by email; (2) provide a reasonable opportunity to remedy the violation; and (3) if termination proceeds, give you at least 30 days to export your User Content before account deletion.
Upon account termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including Sections 6, 11, 12, 13, and 14 — shall survive.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LEXAGY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Lexagy does not warrant that: (a) the Platform will be uninterrupted, error-free, or secure; (b) any defects will be corrected; (c) the Platform is free of viruses or harmful components; or (d) the results obtained from use of the Platform will be accurate or reliable.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXAGY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.
IN NO EVENT SHALL LEXAGY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO LEXAGY IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Before initiating formal proceedings, you agree to contact Lexagy at legal@lexagy.com and attempt to resolve the dispute informally. We will make reasonable efforts to resolve the dispute within 30 days of receiving your notice.
If informal resolution fails, you and Lexagy agree to resolve any dispute, claim, or controversy arising from or relating to these Terms or the Platform through binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures. The arbitration shall be conducted in Worcester or Boston, Massachusetts, unless both parties agree to a different location or to conduct the arbitration remotely.
The arbitrator's decision shall be final and binding. Either party may seek confirmation of the award in any court of competent jurisdiction. The prevailing party shall be entitled to recover reasonable attorneys' fees and costs from the non-prevailing party, unless the arbitrator determines that the claim was frivolous.
You and Lexagy each agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, both you and Lexagy waive any right to a jury trial.
Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction in Worcester County, Massachusetts to prevent irreparable harm pending arbitration.
We may modify these Terms at any time. For non-material changes (typographical corrections, reorganization, clarifications that do not alter your rights), we will update the effective date and post the revised Terms. For material changes — including changes to pricing, arbitration provisions, or your rights — we will:
Your continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may delete your account.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lexagy with respect to the Platform and supersede all prior agreements, understandings, or representations.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Lexagy may assign its rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.
Questions about these Terms should be directed to:
Lexagy LLC
Worcester, Massachusetts
Legal inquiries: legal@lexagy.com
Billing inquiries: billing@lexagy.com
General support: hello@lexagy.com